Kiyo Support is available 24/7
Kiyo AI is available around the clock for common questions. You can ask to speak with a real person at any time, without navigating through a bot maze.
Human support
The Kiyo team is available during the day. If you leave a message outside human support hours, the team can continue the conversation when they return.
When to open a ticket
Use a support ticket for an issue that needs more investigation or should remain connected to your account. Include a clear description of what happened and any useful context.
Choose the easiest route
- Use live chat for a quick question.
- Ask for a person whenever you prefer human help.
- Open a support ticket when the issue needs follow-up.
Still need help?
Talk to Kiyo now or open a ticket for anything that needs a closer look.