Billing

Upgrading or downgrading hosting

Review plan differences, timing and billing before changing Kiyo Hosting.

Upgrade

An upgrade moves the hosting service to a plan with greater capacity or additional included features. It can help when traffic, website size or the number of sites grows.

Downgrade

A downgrade moves to a smaller plan with lower limits. Before confirming, Kiyo checks the plan differences so you can see whether the current websites fit.

Review the change

  1. Open the hosting subscription.
  2. Choose a different plan.
  3. Compare website, storage and feature limits.
  4. Review when the change takes effect.
  5. Review any charge, credit and new renewal amount.
  6. Confirm the change.

Billing adjustment

A charge or credit can apply depending on the effective date and paid period. Kiyo shows the exact adjustment before confirmation rather than documenting an unconfigured payment-provider proration rule.

Before downgrading

Still need help?

Talk to Kiyo now or open a ticket for anything that needs a closer look.

Open support ticket