Billing
Clear guidance for payments, subscriptions, renewals and invoices in Kiyo.
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Billing guides
Understanding Kiyo billingHow payments, subscriptions and renewals work across Kiyo Cloud.Hosting subscriptionsUnderstand recurring Kiyo Hosting charges, renewal dates and subscription changes.Domain payments and renewalsUnderstand registration, transfer and renewal charges for domains.Monthly vs annual billingChoose the Kiyo Hosting billing period that fits how you want to pay.Updating your payment methodAdd, replace or choose the payment method used for Kiyo renewals.Viewing invoices and receiptsFind billing documents, payment status and downloadable records in Kiyo.Failed paymentsCheck the cause, update payment information and protect an affected service.Auto-renewUnderstand automatic renewal for domains, hosting subscriptions and paid tools.Upgrading or downgrading hostingReview plan differences, timing and billing before changing Kiyo Hosting.Cancelling a serviceStop a future renewal and understand what happens at the end of the paid period.RefundsUnderstand what can affect refund eligibility and where to check Kiyo's policy.Kiyo Tools and paid add-onsUnderstand included tools, optional advanced capabilities and contextual recommendations.Taxes, VAT and billing detailsManage billing information and understand how applicable tax appears on transactions.Getting help with billingChoose Kiyo AI, live chat, human support or a ticket for a billing issue.