Billing

Kiyo Tools and paid add-ons

Understand included tools, optional advanced capabilities and contextual recommendations.

Included and optional capabilities

Kiyo Tools can combine useful included functionality with optional advanced paid capabilities. The customer area should remain a place to manage a website, not a store filled with unrelated offers.

Tools in the Kiyo experience

  • Website Score
  • Monitor
  • Backups
  • Security
  • Analytics
  • Forms
  • Deploy
  • Sites

Value comes before an upgrade

Basic useful functionality is available first. An optional upgrade appears when it can solve a real need found in the website or chosen by the customer.

Contextual examples

  • Website Score detects a performance issue, so Kiyo may recommend a relevant performance tool.
  • Monitoring is not enabled, so Kiyo may suggest Kiyo Monitor.
  • Backup needs exceed included protection, so Kiyo may offer an advanced backup option.

What you see before activation

  • What the add-on does
  • The price
  • The billing period
  • Whether it auto-renews
  • What is already included
  • How to cancel

No aggressive or unrelated upsells

Still need help?

Talk to Kiyo now or open a ticket for anything that needs a closer look.

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