Billing

Taxes, VAT and billing details

Manage billing information and understand how applicable tax appears on transactions.

Billing information

  • Billing name
  • Company name where applicable
  • Billing address
  • Tax or VAT identifier where applicable
  • Contact email for billing documents

How tax is calculated

Applicable tax is calculated based on the billing information and rules that apply to the transaction. The amount can depend on customer location, product type and applicable law.

Update billing details

  1. Open Billing in the Kiyo customer area.
  2. Choose billing details or tax information.
  3. Update the required fields.
  4. Check the information carefully.
  5. Save it before the next transaction where possible.

Invoices and tax information

Invoices can include the billing identity and applicable tax information for the transaction. Updating details later may not automatically change a document already issued.

No fixed tax rate in this guide

Still need help?

Talk to Kiyo now or open a ticket for anything that needs a closer look.

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