Understanding Kiyo billing

What Kiyo can charge for

• Hosting subscriptions
• Domain registrations
• Domain renewals
• Domain transfers
• Optional paid Kiyo Tools and add-ons
• Clearly identified one-off services

One-time payments

A one-time payment covers a specific purchase or service rather than renewing on a regular schedule. Examples can include a domain registration, a transfer fee where applicable or a one-off service.

Recurring payments

A recurring payment renews a service for another billing period. Hosting subscriptions, domain renewals and optional paid tools can recur until renewal is turned off or the service is cancelled under the applicable terms.

What you see before paying

• The product or service
• The billing period
• The price due today
• The renewal price
• The next billing date when known
• Optional add-ons listed separately

No need to guess later

Kiyo shows the current renewal amount and billing period before purchase. If underlying domain or service costs change later, the current amount is shown before the next payment where possible.

Where billing lives

The Kiyo customer area brings together subscriptions, payment methods, invoices, renewals and billing history. Exact labels may be refined, but billing information remains separate from website and domain settings so it is easy to review.

How payments are processed

Payments are processed securely through Kiyo's payment provider. Kiyo receives the payment result and the information needed to manage the service without storing raw card details in the customer area.

Need help?

Use Kiyo AI for a simple explanation, open live chat, ask for human support, or create a ticket when a payment or account-specific issue needs investigation.