Troubleshooting

Website Score reports a problem

Turn a diagnostic result into a short, relevant list of improvements.

What this usually means

Website Score found an area that could be improved. It is a diagnostic guide, not a pass-or-fail judgement about the website.

Quick checks

  1. Open the score and identify the affected category.
  2. Read the three things worth fixing.
  3. Open the plain-English explanation for the first item.
  4. Review whether a recent website change caused it.
  5. Choose one relevant improvement before changing several things at once.

What Kiyo may already be checking

Website Score84 / 100
Performance91
Mobile72
SEO86
Security95
Accessibility68
3 things worth fixing
  1. Improve mobile navigation
  2. Compress large images
  3. Improve text contrast

What to do next

Start with the prioritized fixes rather than chasing every metric. Kiyo may recommend Performance, Monitor, Security or Backups only when that tool addresses a real detected issue.

Advanced checks

  • Review LCP, CLS and INP for performance detail
  • Inspect individual mobile layout checks
  • Review the security finding and affected page
  • Check accessibility rule context
  • Compare the score before and after the change

Score labels come from the engine

Still need help?

Talk to Kiyo now or open a ticket for anything that needs a closer look.

Open support ticket