Account & Security

Updating your account details

Keep your name, company, billing and contact information accurate.

Details you can manage

  • Name
  • Company information
  • Billing information
  • Primary contact email
  • Support and contact details

Update normal profile details

  1. Open Account settings.
  2. Choose profile or contact details.
  3. Update the required information.
  4. Review the spelling and contact address.
  5. Save the change and complete verification if requested.

Changing the primary email

The primary account email is used for sign-in, password recovery, billing notices and domain or security alerts. Kiyo may ask you to re-authenticate and confirm the old or new address before the change completes.

Billing details

Update company, address and tax details before a future transaction when possible. A change may not automatically rewrite a billing document already issued.

Keep recovery access current

Still need help?

Talk to Kiyo now or open a ticket for anything that needs a closer look.

Open support ticket